@lmsalman @Honeywell_Home is there a current issue with the Honeywell Home app? Hi, I don’t seem to have the same issues as others have reported as I still seem to be able to update my set points from ST. That said, we are not all using same model number thermostat and even if we were I’m wondering if we are all at same firmware version. I have emailed Honeywell and will share any responses I get here. Thanks again. I have tried reinstalling the Honeywell TCC (Connect) automation app from within SmartThings (must remove thermostat devices first) but this does not work. Honeywell thermostat. So now and then, your Honeywell thermostat may fail to connect or to maintain connection with your router due to this interference. This informative app replicates the keypad screens and intuitive prompts on the Tuxedo Touch. Thermostat - Service Champions - Duration: 9:03. Even though the signal strength of the Wi-Fi network might show as full strength, successful connection may still fail. Make sure your thermostat is connected to Wi-Fi; Download the Honeywell Home app for your device and create an account. Produits compatibles. Do similarly with other wireless devices as well. Working off site? Why is my Honeywell Home Wi-Fi device not connecting to the Internet? Try moving this appliance further away from the thermostat and router. 2. T, Powered by Discourse, best viewed with JavaScript enabled, Honeywell TCC (Connect) not working as expected, https://www.newegg.com/Product/Product.aspx?Item=0FJ-009M-00002. Product Reviews, Experiences, and Technical Insights from Thomas J. Hesley. Honeywell will only be upgrading total connect 2.0 so need to upgrade my system at cost of $200. Make sure your wireless router is powered up and that your WiFi SSID is not hidden (being broadcast). Reposition your router closer to the thermostat. Thanks for any help - not sure what else to do. Be the first to share what you think! It shows all 6 of these tiles regardless of whether you have set up your thermostat for heating and cooling, only heating (which I had), or only cooling. Try a different Honeywell wireless thermostat. I’ve had a couple inquiries from ST staff, but still not working correctly. @lmsalman @Honeywell_Home is there a current issue with the Honeywell Home app? Log in or sign up to leave a comment log in sign up. From there, the Voice engine was built to engage with you in that way real people talk. Indeed, over time, most electronic parts like those in the Wi-Fi radio in the thermostat, weaken and fail to perform as well as they did when new. What about those of us who don’t have the super fancy one with menu settings and whatnot. This type of troubleshooting is commonly found in Air Conditioning or heat pump system, or even Honeywell thermostat flashing cool on. Thermostat itself also just seems to have become non-responsive at times. Execute items in the first major section above to troubleshoot this problem. If so, replace your phones (including the base unit) with a wireless phone that operates on different frequencies than 2.4 Ghz. By this, we mean that the thermostat will not connect to your home Wi-Fi network. 3. When I tap on the up/down arrows to change the set point, one of two things might happen: 1) the arrow darkens to show that I have tapped it but the set point number does not change or 2) the number changes, but a few seconds later it will change back to the original number (without changing the set point on the thermostat itself). Just to chime in here. Make sure the Wi-Fi router is … Worry less — get alerts if temperatures rise above or fall below your threshold as well as reminders to change your air filter. Reinstalling the SmartApp did not solve my problem. Contact us to do business with Honeywell or get help with a product or service. The Honeywell Lyric App is now the Honeywell Home App. PC and tablet browser control is now available for the TCC App, giving you more control, from anywhere, of your home comfort. Your wireless router may have received an update, experienced a power surge, or caught a firmware bug. This will put the Total Connect Comfort app’s Voice feature into a listening mode, which you will recognize by an audio ‘’ping’ and a pop up listening visual. Don’t let the thought discourage you, though. It is only the changing of the set point temperature value (including by automation) that does not transmit from SmartThings to the thermostat. Anyway, none of my manual input or automated routines are working with the thermostat. Move the router closer to the thermostat. Many of the newer wireless phones operate in the 1.9 Ghz. Rick - i have the 8000 series as well - any luck here? evohome Wi-Fi. ‎Honeywell Home connected products simplify home comfort, security, and awareness by allowing easy control with a single app. Along with straightforward management software, their products adapt well to your indoor climate demands. Your app provides no ability to send feedback. • Reboot the router. band. Open the Honeywell Lyric app. Its available in Apple store for iOS and Google Play for Android devices. — thermostat connections at the two C terminals. The app will walk you through the rest of the setup. T6 et T6R - Thermostats intelligents. They hope to have it released by next week. I’ve messaged with support, and they insure me they are working on a fix…as usual. I would really like to get this status information as I am using another SmartApp to periodically upload device statistics to an InfluxDB to plot device utilization throughout the day. However, if problems arise, you might have to engage on a Honeywell thermostat troubleshooting crusade. Honeywell’s Total Connect Comfort delivers comfort, peace of mind and energy efficiency to both homeowners around the world and business owners alike. Connect your Honeywell Total Connect Comfort to hundreds of other services. Thermostat itself also just seems to have become non-responsive at times. It may or may not have been able to connect prior. Communication émetteur-récepeteur par radiofréquence (portée de 30 m). save hide report. No resolution so far. Check that the AC voltage at the thermostat terminals is 24 volts AC, plus or minus ten percent. Thank you, DuhDude. The [unofficial] Honeywell Total Connect Comfort app allows users to remotely monitor and manage their heating and cooling system at anytime, from anywhere. View our support resources on Honeywellhome.com or contact us today. Let's connect. 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